Terms of business

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Terms of Business (Valuation)

  1. The fees and disbursements are calculated in accordance with our Conditions of Engagement and agreed with the Client;
  2. VAT is charged at the rate prevailing at the date of the Fee Account;
  3. The specified fees do not include, and we reserve the right to charge for, abortive work and any carried out at the Client’s request but not specified within the original instructions or subsequent variations;
  4. Disbursements will be charged in addition to our fees unless specified in the letter confirming instructions;
  5. A 100% abortive fee will be chargeable should the Surveyor fail to gain access to the property on the ‘date of inspection’, or, should the Client cancel or rearrange an inspection on the ‘date of inspection’; 
  6. A 50% abortive fee will be chargeable should the Client cancel or rearrange an inspection within 48 working hours of the ‘date of inspection’;
  7. An additional £15.00 will be chargeable should the property be located in the ‘London Congestion Charge’ zone;
  8. An additional £5.00 will be chargeable should there be no ‘free’ (non-chargeable) on-street or off-street parking within immediate proximity of the subject property readily available for the surveyor for the full duration of his/her visit;
  9. Should internal access not be provided immediately upon the Surveyor’s arrival, any time ‘waiting’ for the arrival of any person(s) providing access may be charged at £175.00 per hour (pro-rata) excluding VAT;
  10. The ‘date of inspection’ and time (range) provided for the inspection should be considered as an estimate only subject to change. Copeland Yussuf will not be held liable for any loss suffered following a visit/attempted visit outside of a date and time (range) for circumstances out of Copeland Yussuf/the Surveyor’s control such as lateness of other clients, traffic, sickness etc.
  11. The Client shall not be entitled to make any deduction in respect of any claim;
  12. Any amendment required to a report due to the direct result of any inaccurate or false information provided by the Client (accidental or not) will be chargeable at £175.00 per hour (pro-rata) excluding VAT;
  13. Should the original valuation report expire; we are able to provide a free of charge valuation extension whereby we extend the original valuation validity by a further three months without revaluing the property. In order to proceed with this option, we require a memorandum of staircasing or memorandum of sale on file which matches the value given within our original valuation;
  14. If you do not possess a memorandum, we are able to provide a desktop valuation in which we would revalue the property and provide a further three months of validity without a reinspection. For this service we have a set fee of £100.00 + VAT for shared ownership residents and £250.00 + VAT for all other Clients;
  15. If you do not agree with the valuation report and wish to challenge the figure, an adequate and fully completed appeal form to the satisfaction of the Surveyor must be submitted within four weeks from date of issue of the report;
  16. Any ‘key collection’ and key return will be charged at £175.00 per hour (pro-rata) inclusive of VAT. Please note Clause 8 will also come into effect should the surveyor fail to locate non-chargeable parking when collecting/returning keys;
  17. All information, documentation and report shall be sent electronically via email. Any request for any information, documentation or report to be sent via Royal Mail shall attract an additional fee of £25.00.
  18. The IPMS 3B (gross internal area) and IPMS 3A (gross external areas) provided within the report are provided as ‘reasonable’ and an approximation only undertaken in line with RICS standards (RICS Property Measurement, latest edition and RICS Code of Measuring Practice, latest edition). Copeland Yussuf cannot confirm the accuracy of areas where large furniture, storage items, limited light or any other limitations are provided hindering access to areas and/or where the layout of property is considered as irregular in shape.
  19. Copeland Yussuf will not be accountable for any incorrect information provided by the client resulting is a loss or additional time spent by Copeland Yussuf (accidental or otherwise) including amendments to reports. Any additional time spent may be charged at £175.00 per hour (pro-rata) inclusive of VAT.
  20. The client shall be fully responsible for the payment for any Parking Charge/Parking Notice/Parking Fine in relation to any direct verbal instruction to the surveyor to park a vehicle in any prohibited area during the site visit.
  21. By continuing with the booking, the client is agreeing to the Terms of Business as stated above;

Terms of Business – (Valuation and Lease Extension Premium)

  1. The fees and disbursements are calculated in accordance with our Conditions of Engagement.
  2. VAT is charged at the rate prevailing at the date of the Fee Account;
  3. The specified fees do not include, and we reserve the right to charge for, abortive work and any carried out but not specified within the original instructions or subsequent variations;
  4. Disbursements will be charged in addition to our fees unless specified in the letter confirming instructions;
  5. A 100% abortive fee will be chargeable should the Surveyor fail to gain access to the property on the date of inspection, or, should the Leaseholder cancel or rearrange an inspection on the ‘date of inspection’; 
  6. A 50% abortive fee will be chargeable should the Leaseholder cancel or rearrange an inspection within 48 working hours of the ‘date of inspection’;
  7. An additional £15.00 will be chargeable should the property be located in the ‘London Congestion Charge’ zone;
  8. The ‘date of inspection’ and time (range) provided for the inspection should be considered as an estimate only subject to change. Copeland Yussuf will not be held liable for any loss suffered following a visit/attempted visit outside of a date and time (range) for circumstances out of Copeland Yussuf/the Surveyor’s control such as lateness of previous clients, traffic, sickness etc.
  9. An additional £5.00 will be chargeable should there be no ‘free’ (non-chargeable) on-street or off-street parking within immediate proximity of the subject property readily available for the surveyor for the full duration of his/her visit;
  10. Should internal access not be provided immediately upon the Surveyor’s arrival, any time ‘waiting’ for the arrival of any person(s) providing access may be charged at £175.00 per hour (pro-rata) excluding VAT;
  11. The Leaseholder shall not be entitled to make any deduction in respect of any claim;
  12. Any amendment required to a report due to the direct result of any inaccurate or false information provided by the Leaseholder (accidental or not) will be chargeable at £175.00 per hour (pro-rata) excluding VAT;
  13. Any ‘key collection’ and key return will be charged at £175.00 per hour (pro-rata) inclusive of VAT. Please note Clause 9 will also come into effect should the surveyor fail to locate non-chargeable parking when collecting/returning keys;
  14. Copeland Yussuf will not be accountable for any incorrect information provided by the client resulting is a loss or additional time spent by Copeland Yussuf (accidental or otherwise) which includes amendments to reports. Any additional time spent may be charged at £175.00 per hour (pro-rata) inclusive of VAT.
  15. The Leaseholder shall be fully responsible for the payment for any Parking Charge/Parking Notice/Parking Fine in relation to any direct verbal instruction to the surveyor to park a vehicle in any prohibited area during the site visit.
  16. Our Report shall be considered final. Copeland Yussuf will not entertain any challenge regarding the Valuation/Premium.
  17. By continuing with the booking, the Leaseholder is agreeing to the Terms of Business as stated above.

Terms of Business (RICS Level 2 or RICS Level 3 Report) 

  1. The fees and disbursements are calculated in accordance with our Conditions of Engagement and agreed with the Client;
  2. VAT is charged at the rate prevailing at the date of the Fee Account;
  3. The specified fees do not include, and we reserve the right to charge for, abortive work and any carried out at the Client’s request but not specified within the original instructions or subsequent variations;
  4. Disbursements will be charged in addition to our fees unless specified in the letter confirming instructions;
  5. A 100% abortive fee will be chargeable should the Surveyor fail to gain access to the property on the ‘date of inspection’, or, should the Client cancel or rearrange an inspection on the ‘date of inspection’; 
  6. A 50% abortive fee will be chargeable should the Client cancel or rearrange an inspection within 48 working hours of the ‘date of inspection’;
  7. An additional £15.00 will be chargeable should the property be located in the ‘London Congestion Charge’ zone;
  8. An additional £10.00 will be chargeable should there be no ‘free’ (non-chargeable) on-street or off-street parking within immediate proximity of the subject property readily available for the surveyor for the full duration of his/her visit;
  9. Should internal access not be provided immediately upon the Surveyor’s arrival, any time ‘waiting’ for the arrival of any person(s) providing access may be charged at £175.00 per hour (pro-rata) excluding VAT;
  10. The Client shall not be entitled to make any deduction in respect of any claim;
  11. Any ‘key collection’ and key return will be charged at £175.00 per hour (pro-rata) inclusive of VAT. Please note Clause 8 will also come into effect should the surveyor fail to locate non-chargeable parking when collecting/returning keys;
  12. All information, documentation and report shall be sent electronically via email. Any request for any information, documentation or report to be sent via Royal Mail shall attract an additional fee of £30.00.
  13. The IPMS 3B (gross internal area) and IPMS 3A (gross external areas) provided within the report are provided as ‘reasonable’ and an approximation only undertaken in line with RICS standards (RICS Property Measurement, latest edition and RICS Code of Measuring Practice, latest edition). Copeland Yussuf cannot confirm the accuracy of areas where large furniture, storage items, limited light or any other limitations are provided hindering access to areas and/or where the layout of property is considered as irregular in shape.
  14. By continuing with the booking, the client is agreeing to the Terms of Business as stated above;

Conditions of Agreement

  1. We are of the opinion that there is no conflict of interest with this instruction;
  2. The RICS may, for administrative purposes, check the report for compliance with the Red Book;
  3. An agreement that the nature and source of any third party information that the Leaseholder has requested is to be relied upon in the report;